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Terms and conditions

In compliance with Article 10 of Decree-Law no. 7/2004 of 7 January, which transposes into national law Directive 2000/31/EC of the European Parliament and of the Council of 8 June 2000 on certain legal aspects of information society services, in particular electronic commerce, in the Internal Market, the identifying details of the company owning the domain brownshotelgroup.com are set out below.

  • Company Name: Baixa & Chiado – Hotel, Lda & Brown’s Avenue – Hotéis, Limitada
  • VAT / Tax Identification Number: 507991222 ; PT514371757
  • Registered Office: Rua da Vitória 88, 1100-619 Lisboa – Portugal ; Rua Rodrigues Sampaio 48 – 1150-280 Lisboa
  • Telephone: +351 213 420 078 ; +351 213 431 391 ; +351 210 988 970 (calls to national landline)
  • Email: info@hotelbrownsboutique.com ; info@hotelbrownsdowntown.com ; info@hotelbrownsavenue.com
  • Commercial Registry Details: Commercial Registry Office – Tax Identification / Registration Number 507991222
  1. All content provided on this website is the property of Baixa & Chiado – Hotel, Lda & Brown’s Avenue – Hotéis, Limitada, and its reproduction, download, modification or reuse, in whole or in part, is expressly prohibited without the prior written authorisation of the said entity.
  2. Baixa & Chiado – Hotel, Lda & Brown’s Avenue – Hotéis, Limitada accepts no liability, whether direct or indirect, regarding the user’s use of the website, the user being solely responsible for such use.
  3. Baixa & Chiado – Hotel, Lda & Brown’s Avenue – Hotéis, Limitada does not guarantee users:
    1. that the content provided is free from errors or inaccuracies;
    2. the absence of viruses or other elements capable of causing damage to users’ IT systems or to the server where the website is hosted;
    3. the usefulness, suitability or results obtained through the content presented;
    4. any damage or loss caused to the user or third parties as a result of failure to comply with the terms set out by Baixa & Chiado – Hotel, Lda & Brown’s Avenue – Hotéis, Limitada, namely through the exploitation of security system vulnerabilities.
  4. Baixa & Chiado – Hotel, Lda & Brown’s Avenue – Hotéis, Limitada does not guarantee that the website will operate continuously, permanently or without fault, and cannot be held liable for interruptions, suspensions, technical errors or anomalies occurring during access.
  5. Neither Baixa & Chiado – Hotel, Lda & Brown’s Avenue – Hotéis, Limitada, nor its representatives, employees or workers shall, under any circumstances, be held liable for any damages, losses or injury, direct or indirect, incidental, special, punitive or otherwise, including, without limitation, loss of profits, revenue, data or replacement costs, arising from the use of the website, whether based on contractual or tortious liability, even in the event of fault, including errors or omissions in the content made

Copyright / Intellectual Property

  1. All intellectual property rights associated with the website, including, but not limited to, software, source and object code, workflows, user interfaces, copyright, trademarks, logos, texts, images, graphic elements, designs, know-how and trade secrets, are and shall remain the exclusive property of Baixa & Chiado – Hotel, Lda & Brown’s Avenue – Hotéis, Limitada or, where Baixa & Chiado – Hotel, Lda & Brown’s Avenue – Hotéis, Limitada holds a duly licensed right of use, of its original owner.
  2. The user is expressly prohibited from, namely:
  1. copying, reproducing, distributing, transmitting, selling, licensing, publishing, storing in databases, displaying, publicly performing, modifying, creating derivative works, uploading, editing, framing, renting, lending, sublicensing or exploiting, in any manner, the website or the content provided therein;
  2. using content or elements of the website to create databases of any nature;
  3. copying, translating, disassembling, decompiling, adapting or attempting to derive the source code or object code, in whole or in part, through reverse engineering or by any other means;
  4. using automated data collection tools, such as robots, viruses, worms or other mechanisms designed to extract information, as well as attempting to interfere with, compromise or impair the security or operation of the website;
  5. circumventing, disabling or manipulating any security mechanisms associated with the website or its content;
  6. using content files or other elements of the website to build any type of database;
  7. removing confidentiality or intellectual property notices;
  8. encouraging or assisting third parties in engaging in any of the conduct described above.

The user undertakes to fully indemnify Baixa & Chiado – Hotel, Lda & Brown’s Avenue – Hotéis, Limitada for any damages, costs or expenses arising from claims brought by third parties as a result of the breach of rights, namely intellectual property rights.

Alternative Dispute Resolution for Consumer Disputes

In the event of a consumer dispute, and in compliance with Article 18 of Law no. 144/2015 of 8 September, the consumer may resort to the following Alternative Consumer Dispute Resolution Entities:

Lisbon Consumer Dispute Arbitration Centre (CACCL).

Address: Rua dos Douradores, n.º 116 – 2.º, 1100-207 Lisboa

Website: http://www.centroarbitragemlisboa.pt”>www.centroarbitragemlisboa.pt

For the resolution of consumer disputes arising from services provided online, you may also use the online dispute resolution (ODR) platform, accessible via the web address: http://ec.europa.eu/consumers/odr/”>http://ec.europa.eu/consumers/odr/.

For further information, please visit the Consumer Portal at http://www.consumidor.gov.pt”>www.consumidor.gov.pt.

Privacy Policy, Cookies and Terms of Use

The Privacy Policy, Cookie Policy and Terms and Conditions of Use of this website are available in separate, duly identified documents accessible via the website. Accessing, browsing and using the website implies awareness and/or acceptance of the aforementioned documents, in accordance with the terms set out therein.
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Privacy and Data Protection Policy